By Jackie Borchardt
COLUMBUS, Ohio — State regulators awarded a $1 million, three-year contract this week to a New Jersey-based company to operate a toll-free help line for patients, caregivers and doctors accessing Ohio’s new medical marijuana program.
Direct Success Inc.’s Ohio subsidiary Extra Step Assurance will operate the help line from a call center in Bellefontaine. The call center opened in February 2017 and has since been operating a national toll-free medical marijuana help line.
Direct Success CEO Cheryl McDaniel said the center offers fact-based information but does not give medical or legal advice. McDaniel said the company has pharmacists on call 24/7 to answer questions about drug interactions.
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